SilkWords Privacy Policy

Effective Date: March 12, 2014

WHO WE ARE:

We are Silk Words LLC also known as Silk Words or as www.silkwords.com. We will also refer to ourselves as “we” or “us”, and sometimes “our(s).” We provide our services through our website http://www.silkwords.com.

WHO THE USERS ARE:

“Users” are any person or organization using our services, or visiting www.silkwords.com including those Users who have established accounts with Silk Words. In this Privacy Policy Users may also be referred to as “you” or “your(s).”

This Privacy Policy is designed to help you understand how Silk Words collects and uses User information, and help you make informed decisions when using Silk Words’ website, its applications and services (for simplicity’s purposes we will call this all the “Service”).

By using or accessing the Service, you are accepting the practices described in this Privacy Policy as well as accepting our Terms of Use.

WHAT KIND OF INFORMATION DO WE COLLECT?

You can browse our site without telling us who you are or revealing any personally identifiable information about yourself. Once you give us your personally identifiable information by registering for an account to use the Service, you are no longer anonymous to us and you agree to allow us to transfer and store that information on our servicers located in Washington State. The type of personally identifiable information that we may collect and store include the following but this may change in the future (so check back frequently):

We may also collect a variety of non-personally identifiable information that is not sufficient to identify you or locate you such as your age, your gender and your general interests.

HOW DO WE USE THE INFORMATION WE COLLECT?

Personally Identifiable Information.

Our primary purpose in collecting personally identifiable information is to provide you with a safe, smooth, efficient, and customized experience. For instance we may use your personally identifiable information to:

Non-Personally Identifiable Information.

Collection of Non-Personally Identifiable Information allows us to monitor, measure, analyze, improve, and troubleshoot our Services. We may choose to share Non-Personally Identifiable Information with third parties, such as our authors, for industry and content analysis, feedback to our authors, demographic profiling and other similar purposes. All information shared with third parties will be limited to aggregated statistical data and will not be any specific individual data.

GOOGLE ANALYTICS DEMOGRAPHICS AND INTEREST REPORTING

We have implemented Google Analytics Demographics and Interest Reporting so that we can better determine which of the stories on our site appeal to certain demographics of our users and in turn make our users’ experience with our site that much better. For instance we may be interested in discovering which stories are more appealing to women than men or which stories are more interesting to specific age groups within a gender or across genders. We may also use this information to determine whether specific stories are selected by our users who have similar interests based on their past selections. Our goal is to make our users’ experience at Silkwords.com ultimately better by the use of this demographic information and will not sell this information to any third parties.

HOW DO WE PROTECT YOUR ACCOUNT INFORMATION?

Your information is stored on our servers. We treat data as an asset that must be protected and use tools such as encryption and passwords to protect your information against unauthorized access and disclosure. We encrypt certain sensitive information using up to date and secure technology to ensure that it is safe as it is transmitted to us.

You can access your information on the Service through an encrypted password. In addition, your information resides on a secure server that only selected personnel have access to.

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personally identifiable information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

We cannot absolutely guarantee that third parties will not unlawfully intercept or access transmissions or information from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

HOW DO WE PROTECT YOUR FINANCIAL INFORMATION?

We do not collect any financial information from our Users. Instead we engage with Amazon Payments to collect and store Users’ financial information in compliance with applicable security regulations. Please refer to its policy at https://payments.amazon.com/help/Personal-Accounts/Privacy-Security/Privacy-Notice.

WHEN WILL WE DISCLOSE YOUR PERSONALLY IDENTIFIABLE INFORMATION?

We may disclose personally identifiable information to respond to legal requirements, enforce our policies, respond to claims that content violates the rights of others, or to protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

We may also share your personally identifiable information with:

a Other third parties to whom you specifically ask us to send your information (or about whom you are otherwise specifically notified and consent to when using a specific service). b Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. c Other business entities, should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personally identifiable information. If your personally identifiable information will be used contrary to this Privacy Policy, you will receive prior notice.

Without limiting the above, in an effort to respect your privacy we will not otherwise disclose your personally identifiable information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

HOW DO WE TRACK DATA?

We may use industry-standard technologies, including cookies, to track your use of our web-based Service. A “cookie” is a small file that is stored on your computer that helps us to maintain a more secure site and provide a better experience for you. These methods also allow us to measure and improve our understanding of visitor traffic and behavior on our web-based Service, as well as give us a way to measure our performance.

WHAT ABOUT LINKS YOU MIGHT ENCOUNTER WHILE USING THE SERVICE?

The Service may contain links to other websites such as to our authors’ personal sites. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information we collect.

WHAT ABOUT THE PUBLIC AREAS OF THE SERVICE?

We may provide areas on the Service where you can publicly post information about yourself, communicate with others, or submit content. This information may be accessible to other users and visitors and so this information could be read, collected and used by others. For example, if you post your email address along with a comment, you may receive unsolicited messages. We have no control over what other users may do with the information that you voluntarily post, so please use caution when posting any personal information.

HOW OLD DO I NEED TO BE TO USE THIS SERVICE?

Our site is only for Users who are at least 18 years old or, if accessing the site from another country, the legal age (if greater than 18 years old) in which you are no longer considered a minor. We do not knowingly keep any personally identifiable information about minors. If we have this information submitted to us by mistake, contact us with the details and we will remove it for you.

WHAT OTHER TERMS APPLY TO YOUR USE OF THE SERVICE? WILL THESE TERMS CHANGE?

Your use of the Service, and any disputes arising from it, is subject to this Privacy Policy as well as our TOU and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law. We reserve the right to change our Privacy Policy and our TOU at any time. Changes and clarifications will take effect immediately and so we encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy and privacy practices. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

WHAT IF YOU WANT US TO REMOVE YOUR PERSONALLY IDENTIFIABLE INFORMATION?

If we ever send you an email that you did not request, you may modify your account settings so that you no longer receive further emails. To modify or delete your account settings, please follow the procedures set forth on the website. Please note that due to email production schedules you may receive any emails already in production.

Please note that we may maintain information about users or individual transactions in order to service that transaction and for record keeping.

IF YOU ARE A CALIFORNIA RESIDENT YOUR PRIVACY RIGHTS ARE DIFFERENT.

California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of personally identifiable information that we collect through the website and the categories of third party persons or entities with whom such personally identifiable information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of personally identifiable information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address found below. When contacting us, please indicate your name, address, email address, and what personally identifiable information you do not want us to share with affiliated businesses or marketing partners. The request should be sent to the attention of our legal department, and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your personally identifiable information or requesting this notice.

HOW DO YOU CONTACT US?

If you have any questions about this Privacy Policy, please contact us at [email protected] or at: